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Terms & Conditions

Digitals Journey – Terms & Conditions

A Brand of BKS Digital Services LLP

50% advance before project starts and 50% before final delivery for one-time projects. Monthly services are paid in advance. Ad budgets are paid directly to Google/Meta. GST extra. Late payment beyond 7 days may attract a 5% late fee.

In Simple Words: We begin work from day one, so advance payment helps us allocate time and resources.

Most designs, posts and videos include up to two revisions. Extra revisions or urgent requests may incur additional charges.

In Simple Words: We include fair revisions while keeping projects efficient.

All client information, credentials and strategies remain confidential and are handled according to applicable laws.

In Simple Words: Your business information stays private.

After full payment, all final deliverables belong to the client. Third-party licensed assets remain under their own licenses.

In Simple Words: You own the finished work after payment.

Delivery timelines depend on receiving approvals and content on time.

In Simple Words: Fast approvals help us deliver faster.

Monthly services require prior written notice. Projects already started are generally non-refundable.

In Simple Words: We ask for fair notice before cancellation.

Support is available Monday–Saturday via Email and WhatsApp.

In Simple Words: We are available during business hours.

Unexpected events beyond our control may delay project delivery.

In Simple Words: External events can affect timelines.

Liability is limited to the amount paid for the applicable service.

In Simple Words: Marketing results depend on many external factors.

Governed by the laws of India with jurisdiction in Kolkata, West Bengal.

In Simple Words: Legal matters are handled under Indian law.

SEO generally requires 3–6 months and no agency can guarantee rankings or viral content.

In Simple Words: We believe in honest expectations.

Terms may be updated and published on our website.

In Simple Words: Updates are always transparent.

We believe in transparency, professionalism and long-term relationships.

In Simple Words: No hidden surprises.

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